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Privacy Policy

This document states how UAB Ciklopas collects, manages and whom it passes your personal data when you're using our services; as well as important information about your rights regarding the processing of your data.

Your personal data controller is UAB Ciklopas, company code 300013463, address Dariaus ir Gireno g. 42, Vilnius, LT-02189, contact phone number +37068622852, e-mail address [email protected].

Your data protection is taken care of by our designated data protection officer, whom you can contact by e-mail - [email protected].


What data do we collect about you?

If you do not create a personal account in our online store, we collect and process the following personal data for the purposes of the executing purchase-sale contract:

a) Name and surname;

b) Email address;

c) Telephone number;

d) Address to which the invoice is issued

e) Delivery address of the goods (requested only when choosing home delivery option).


Also, when you shop in our online store for the purpose of providing faster service, we collect the following personal data:

a) Purchase history;

b) Payment history;

c) History of communication with you.


You have the opportunity to create your personal account to make it easier for you to buy and use our online store. When you create and use a personal account, we collect and process the following personal data about you:

a) Email address;

b) Behavior history on our online store;

c) History of communication with you;

d) History of browsed items;

e) Your posted questions and reviews.


When creating a personal account and not buying anything, you can give us more data at your discretion, which is not mandatory for using a personal account in our online store. We manage such data to simplify the purchase process for your future purchases. You can provide us the following details at your choice:

a) Name and surname;

b) Telephone number;

c) Delivery address for the goods.


For what purpose do we collect and process your personal data?

We collect and process your personal data in order to:

a) Prepare, conclude and execute a purchase-sale contract;

b) Improve the quality of service;

c) For direct marketing purposes.


Legal basis for managing your personal data:

a) Preparation and execution of the contract;

b) Ensuring compliance with our legal obligations;

c) Ensuring our legal interests.


How long do we keep your data?

We keep your personal data as long as it is necessary for the execution of the contract of sale, but not less than regulated by legal acts. Data obtained with your consent is managed until you withdraw your consent (express your disagreement).

Whom and why do we transfer your data?

Personal data in the cases provided by law is transferred to our partners for the purpose of executing the purchase-sale contract or for other legitimate reasons. Your data is transferred to:

a) Paysera, a payment service provider, through which payments for goods and services are made;

b) Lease purchase service providing companies with whom you are entering lease purchase contracts;

c) Companies providing additional services (product insurance and extended warranty) to our online store customers;

d) Suppliers of goods who supply your purchases directly;

e) Companies providing transportation services, who are delivering your purchases to you;

f) Companies providing warranty services;

g) Companies providing marketing service to us;

h) Companies providing accounting software and service;

i) Our IT development service providing companies.


Your data in accordance with the law can also be provided to law enforcement and governmental authorities as well as courts.


What rights do you have? How do you get to know what data we have collected about you?

You have a right to:

a) Receive information about the processing of your personal data;

b) Get acquainted with the data available about you;

c) Request for rectification of incorrect personal data;

d) Request the removal of personal data that is no longer required;

e) Disagree or cancel at any time the consent to the processing of your data for marketing purposes.


You can contact us by e-mail [email protected] to request information as to what data we have collected about you. You can also contact us by the same e-mail on all other matters regarding your aforementioned rights.


Whom to contact about the infringement of rights?

If you suspect that your privacy rights are violated, we invite you to contact us by email [email protected]. You can also contact us through: a) at Darius ir Girenas street 42, Vilnius, LT-02189 b) Telephone +370 686 22852.